course - Workplace Investigation Series

WORKPLACE INVESTIGATION COURSES

SCHEDULE

DATE

25 - 27 Mar 2024

TIME

9am - 5pm

LOCATION:

Holiday Inn Singapore

Normal
(from 13 Mar 2024)
Early Bird
(by 12 Mar 2024)
Group of 3 <
(by 12 Mar 2024)
S$2,513.70
S$2,299.50
S$2,094.75
*all prices are net.

OVERVIEW OF WORKPLACE INVESTIGATION COURSES

An internal investigation is conducted when there is a reasonable suspicion of wrongdoing, misconduct or ethical lapses by employees and stakeholders.

A quality investigation brings value to the organization and assists business managers who must respond appropriately to correct the situation if needed.

An internal investigation affects the people involved, from the alleged perpetrator, who may be disciplined, prosecuted or terminated, to the manager who may be blamed for what he did or didn’t do, or should have done.

Good investigators are ever mindful that their efforts have serious consequences not only for the accused, but also for the innocent third parties, such as family members, who will pay heavily for sloppiness and mistakes. “Good enough” should never be good enough for anyone conducting internal investigation.

This is why corporate professionals involved in investigation must be properly trained. Good training in investigation techniques also helps prevent the loss of evidence, unfair or unethical practices, and can withstand scrutiny in court if it goes to trial.

Workplace investigation is a series of 3 one-day modular workshops:
1. Evidence Gathering
2. Investigative Interview
3. Investigative Report Writing

You can sign up for the courses above individually by clicking on the link. However, it is highly recommended to attend all the 3 days for more comprehensive skill sets.

Our workplace investigation courses are facilitated by a prominent defence counsel and senior police officer (NSman), will equip HR and corporate professionals with skills to conduct investigation that can withstand scrutiny even in the courtroom.

What is so unique about this workshop?

  1. The trainer has extensive experience from both sides of the law i.e. as a police officer with deep investigation experience, and as a legal counsel in criminal and civil cases.
  2. The trainer’s extensive experience allows him to design a comprehensive and practical curriculum.
  3. Acquire real investigative skills, not theories, you can use in evidence collection and preservation, investigative interviewing, and report writing.
  4. No boring theories but real and relevant stories to facilitate the transfer of practical skills.
  5. Personal guidance during practices


FAQs ABOUT WORKPLACE INVESTIGATION COURSES

How can a HR investigator with decades of HR interviews experience and some investigation experience benefit from this training?

How can a HR investigator with decades of HR interviews experience and some investigation experience benefit from this training?

Our structured training can provide the HR investigators with valuable field-tested investigative skills, legal insights, and a fresh perspective. This training can elevate the investigator's expertise, leading to more effective, thorough, and legally compliant workplace investigations. Some benefits include:

Legal Insights: As a defense counsel, the trainer is well-versed in legal matters related to investigations. This knowledge ensures that the HR investigator conducts investigations in a manner that is legally compliant and minimizes potential legal risks for the organization.

Enhanced Investigative Techniques: The trainer's expertise in both sides of the law is adapted and applied to internal workplace investigations, making the HR investigator more effective in conducting thorough and unbiased inquiries.

Objective Perspective: Our trainer’s diverse experience brings an objective viewpoint to the training. This can help the HR investigator recognize and address any biases that may unconsciously influence their investigations, ensuring fair and impartial investigations.

Report Writing Skills: Defense counsels are skilled in crafting compelling legal arguments and presenting evidence effectively in court. This training can enhance the HR investigator's report writing skills, ensuring that investigation reports are comprehensive, well-structured, and persuasive when presenting findings and recommendations.

Confidence and Professionalism: This training can boost the HR investigator's confidence and professionalism. Feeling more competent in their investigative abilities can lead to better outcomes and a higher level of credibility when interacting with all parties involved in the investigation process.

I am new to workplace investigation; can I join this course?

Yes, this course is suitable for those without investigation experience.

Will the training content be relevant to my industry?

Investigative skills are applicable across industries. While the specific laws and regulations may vary from one industry to another, the foundational principles of investigative skills remain relevant and valuable in any context. With the trainer’s varied experience, he is able to give relevant industry-specific examples and illustrations, making this training more personal.

Why is there a need for a 3-day investigation course where most others are shorter in duration?

In the course of an investigation, a good investigator will go through three crucial stages: Evidence gathering and preservation, investigative interview, and investigative report writing. Each of these three skills requires substantial time to acquire knowledge and skill. Our focus is really on helping HR investigators working the ground to acquire practical skills, improve their techniques, and processes. Theories and lectures are kept to the minimum. 1 day for each skill area is really the minimum.

BROCHURE REQUEST
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    Workplace Investigation Series




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    WHO SHOULD ATTEND

    Anyone responsible for investigating allegations of misconduct or wrongdoing in the workplace. This includes:

    Human resources (HR) professionals
    Managers
    Supervisors
    Compliance Officers
    Internal Investigators
    Auditors
    Legal Professionals

    BRIEF PROGRAM OUTLINE

    Our workplace investigation courses have strong focus on hands-on practices to help participants apply the new skills.

    Day 1 - Evidence Gathering

    • Definition and types of evidence
    • The Evidence Act
    • Basic rules of evidence
    • The 3-stage CAP
    • Materials & relevant facts
    • Problem areas
    • Gathering evidence
    • Your jurisdictions and powers
    • Organization of documents
    • Expert witnesses
    • Dealing with video & audio recordings
    • Computer forensics
    • Handling physical evidence

    Day 2 - Investigative Interview

    • Interview vs interrogation
    • Preparation
    • Case facts gathering & analysis
    • Witness interview organization
    • The interview setup
    • The 3 approaches to interview
    • Questioning techniques
    • Getting a full response
    • Truthful vs deceptive indicators
    • Handling evasive responses

    Day 3 - Investigative Report Writing

    • Analyse the evidence collected
    • Link facts to applicable laws or rules
    • Identify substantiated allegations
    • Determine recommendations
    • Techniques to turn THE info into report
    • Types of investigative report
    • Write, edit, revise and proofread
    • Forms of composition & when to use
    • Use of descriptive exposition
    • Drawing conclusions
    • Making recommendations
    • Style & tone used investigative report
    • Adaptation to the reader

    WHAT YOU WILL LEARN

    • Learn how to conduct effective internal investigations in cases of suspected wrongdoing or misconduct
    • Learn about jurisdiction and powers involved in conducting internal investigations, as well as how to organize documents and handle expert witnesses
    • Understand the basic rules of evidence and the Evidence Act, and learn how to use the 3-stage CAP to analyze evidence
    • Gain practical techniques for dealing with different types of evidence, including video, audio, computer forensics, and physical evidence
    • Analyze evidence and link it to applicable laws, identify substantiated allegations, and determine recommendations
    • Learn how to prepare for and conduct witness interviews, and understand the difference between interviews and interrogations
    • Discover the different types of investigative reports and when to use them, as well as how to write, edit, revise, proofread, and adapt investigative reports to the reader
    • Conduct thorough, ethical, and fair workplace investigations that protect the rights of all involved parties and withstand scrutiny in court.

    TESTIMONIAL

    Thanks to the trainer for illuminating the in’s and out’s of interviews and evidence-gathering as well as the do’s and don'ts. The class was brought to life with his personal examples.
    Director, Temasek Polytechnic
    Course is relevant and especially the case studies. Provide us the opportunities to practice and plan for it for the future.
    Deputy Director, Temasek Polytechnic
    The sharing and hands-on exercises are helpful for learning the concepts.
    Senior Manager, Monetary Authority of Singapore
    New concepts.... for us to have clarity. Refreshing insights.
    Deputy Director, Maritime Port Authority
    An engaging course with an abundance of real- world examples. I’ve picked up interview skills that are useful not just for investigation but also other interviews or conversations at the workplace e.g. performance management. Thank you!
    Director, Ngee Ann Polytechnic
    The trainer used many real life examples to make the course content relevant and interesting.
    Senior Manager, VITAL

    WORKSHOP REGISTRATION FORM

      Workplace Investigation Series

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