GPS - ACQUIRING GREAT PERSONAL SKILLS THROUGH NLP

Trainer: Mr James Irvine
Venue:  York Hotel
Date:     20 August 2008

(Click on image for brochure) 

KEY BENEFITS

• Develop the qualities of a great communicator & leader
• Confidently lead high-performance teams
• Improve your ability to generate commitment, cooperation and enthusiasm in the people
  
• Change people without arousing resentment
  
• Win people to your way of  thinking
  
• Build high-quality relationships
  
• Be in control in every interaction
  
• Manage your mental and emotional state productively
  
• Become a likeable person in meetings & social settings
  
• Connect with anyone anywhere
  
• Present your case in the best light
  
• Embrace feedback in a positive way
  
• Heightened your awareness of yourself and others
  
• Tap into your unconscious mind and unleash your potential
  

WHO SHOULD ATTEND

This advanced program is designed for Manager, Senior Manager, CEO, COO, Directors, Change Agents, Human Resources Professionals, Trainers, Facilitators, Leaders, Negotiators, Buyers, Sellers, Mediators and all who:

• Needs to communicate with people daily
• Are looking for ways to improve quality of work and results through better relationships
• Wants to refine their leadership skills
• Reduced staff turnover and cost of recruitment
• Desire to create synergies in teams
• Are changing organizations in ways that call for people to think and act in fundamentally new ways;
• Work with individuals and groups who have clashing perspectives;
• Are facing complex relationship challenges, such as a merger or acquisition,
• Moved into new markets with new customers
• Changed in supply chain relationships

THE ART OF DEALING WITH DIFFICULT PEOPLE

Trainers: Dr Wolff von Auer & Ms Diana Chandra Oh
Date:       19 Sep 2008

KEY BENEFITS::

Dealing with Difficult People workshop will allow you to approach your job with more enjoyment and your co-workers with greater confidence. Cooperation, collaboration, and compromise will improve - and that makes for a more productive and efficient workplace for everyone.  You will:

• Be better communicators
• Minimize conflict and deadlocks with these new skills
• Improved your interaction skills with people
• Help others manage difficult situations like how you did
• Increase their confidence and belief in themselves
• Turn adversarial situations into opportunities
• Disarm complainers
• Prevent problems from escalating
• Keep your reactions under control
• Use words that make a difference
• Deal with emotions and feelings positively
• Separate issues with work and personal life
• Deal with negativity in yourself and others